South Korea probes consumer data practices of Chinese e-commerce platforms AliExpress, Temu
- The data protection watchdog has been probing foreign e-commerce platforms since last month, after a parliament audit last year raised questions about data handling
- It is checking the appropriateness of their personal information processing policies, overseas transfers, and safety measures
Alibaba’s AliExpress steps up investment in Spain and South Korea
It is checking the appropriateness of their personal information processing policies, overseas transfers, and safety measures, and will take steps if there are any violations of South Korean law, the commission said in a statement.
The announcement follows South Korea’s antitrust regulator, Fair Trade Commission (FTC), sending inspectors to the office of AliExpress’s South Korean unit last week to investigate the platform’s consumer protection practices, according to Yonhap news agency.
The FTC, Alibaba and Temu did not immediately respond to requests for comment.
South Koreans’ e-commerce purchases from China, including from platforms like AliExpress and Temu, rose 121 per cent on year in 2023 to 3.3 trillion won (US$2.48 billion), taking up nearly half of its total overseas e-commerce purchases, according to Statistics Korea data.
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AliExpress, which began services in South Korea in 2018, invested about 100 billion won in the country in 2023 to expand its footprint, Daishin Securities analyst Lee Jee-eun said.
Investors are watching whether it and other Chinese e-commerce platforms’ fast user growth in South Korea will affect established players such as Naver Shopping and Coupang, although faster shipping and easy returns of local firms may keep the influence of Chinese platforms’ price competitiveness at bay, Seoul-based analysts have said.
